FREQUENTLY ASKED QUESTIONS

Are propane tanks sold and shipped empty?

Yes. Every propane tank is sold and shipped empty. Propane, fuel, gas, and other contents are not included. Filling, purging, installation, inspection, and connection must be performed by qualified professionals in accordance with applicable codes and local requirements.

Where do you ship?

We currently ship eligible products within the 48 contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.

How much does tank delivery cost?

Standard freight shipping for propane tanks is $540 per tank within the 48 contiguous United States. Remote-area, limited-access, or special-unloading services may require an additional charge. Any additional mandatory charge will be disclosed and approved before the order is finalized. Shipping for accessories is shown in the cart or at checkout.

How long does delivery take?

Orders generally require 2–3 business days for handling and 5–8 business days in transit, for an estimated total of 7–11 business days. Carrier delays, weather, and site-access conditions can affect delivery.

Can individuals and businesses place orders?

Yes. Eligible products may be purchased by both individuals and businesses. Delivery availability depends on the product, destination, carrier access, and any requirements clearly stated before purchase.

What should I do before filling or installing a tank?

Arrange inspection, filling, purging, installation, and connection with a qualified professional. Requirements vary by jurisdiction, so confirm all applicable codes and local requirements before use.

What is the return window?

Eligible unused products may be returned within 28 calendar days of delivery, subject to the conditions stated in our Return Policy. Contact us before arranging return freight.

How do I pay?

Use only the secure payment options displayed during checkout. Propane Tank Depot does not ask customers to complete payment through a money-transfer request sent outside the website checkout.

How can I contact Propane Tank Depot?

Email info@propanetankdepot.com or call +1 (303) 269-1838. You may also use the form on our Contact Us page.